Troubleshooting

Installation Issues

• App doesn’t start after installation: Ensure .NET Desktop Runtime 8.0 or later is installed.
• Windows blocked the installer: Click More info → Run anyway in the SmartScreen prompt.
• Hyper-V not found: Enable Hyper-V in Windows features or check that your Windows edition supports it.

Hyper-V Errors

• The virtual machine could not be started: Verify your user account has administrative privileges.
• Network adapter not found: Create or select a valid Virtual Switch in Hyper-V Manager.
• VMs not appearing in list: Refresh the dashboard or restart MyVirtualTeam as Administrator.

Projects Issues

• Project fails to load: Check the project file for corruption or missing files.
• VMs not created: Ensure sufficient disk space and permissions to create VHD files.
• Import errors: Verify the source project is compatible and not corrupted.

Sequences Issues

• Sequence fails to start: Check that all required VMs are running and accessible.
• Actions not executing: Verify action configurations and network connectivity.
• Sequence hangs: Review logs for errors and ensure no conflicting processes are running.

Performance and Resource Usage

• VMs are slow to start: Allocate more CPU or RAM per VM.
• Host is unresponsive: Reduce the number of concurrent virtual machines.
• Disk fills quickly: Monitor VHD file growth and clean up old snapshots.

Reporting a Problem

If you can’t resolve your issue, please report it with:

• Steps to reproduce
• Your Windows and .NET version
• Log file from %AppData%\MyVirtualTeam\Logs\